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Vilkkanundo
Safety Tips

Stay safe on Vilkkanundo

Vilkkanundo has built-in safety features, but staying safe also requires good judgment. Here's what you need to know.

Meet in a safe public place

  • Always meet in a busy, well-lit public location — a mall, coffee shop, or police station parking lot.
  • Never invite strangers to your home or go to theirs alone.
  • Bring a friend or family member for high-value transactions.
  • Tell someone you trust where you're going and when you'll be back.

Protect your money

  • Never pay before inspecting the item in person.
  • Be extremely cautious of sellers demanding advance payments, UPI transfers, or gift cards.
  • If a deal sounds too good to be true, it almost certainly is.
  • Prefer cash for small transactions; for large amounts, use a bank transfer only after meeting.

Verify before you buy

  • Look for the Aadhaar Verified badge on the seller's profile — their identity has been confirmed.
  • Check the seller's listing history and account age.
  • Ask for original purchase receipts and warranty documents for electronics.
  • Test the item thoroughly before handing over any money.

Keep communication in-app

  • Use Vilkkanundo's in-app chat for all initial contact — it's recorded and protects both parties.
  • Be suspicious of sellers who immediately push you to WhatsApp, Telegram, or email.
  • Never share OTPs, passwords, or banking details with anyone claiming to be a buyer or seller.
  • Your Vilkkanundo phone number is only visible to verified buyers — take advantage of this.

Spot and report scams

  • Common scam: Buyer sends a fake payment screenshot and asks you to ship before checking.
  • Common scam: Seller asks for a 'token advance' before letting you inspect the item.
  • Common scam: Listings with stock photos or prices far below market value.
  • Report suspicious listings immediately using the report button. We investigate within 24 hours.

Protect your personal data

  • Don't include your phone number, address, or personal details in your listing description.
  • Use the in-app chat; your phone number stays hidden until you choose to reveal it.
  • Never share your Aadhaar number or bank account details with buyers or sellers.
  • Vilkkanundo will never call you and ask for a password or OTP — that's a scam.

🚨 Emergency

If you feel unsafe during a meetup, leave immediately and call 112 (Emergency) or 1930 (Cyber Crime Helpline). Report the incident to us at support so we can take action.